Medical President Patrick Muldoon Announces His Retirement

Medical Center President Patrick Muldoon interacts with employees, from left: physical therapy team on Memorial Campus during rounds, at last week’s Joint Commission and Epic Celebration employee thank-you celebration and during the ribbon-cutting ceremony for the Dialysis Unit, University Campus.

After a 40-year career in health care, Patrick Muldoon, FACHE, will retire as Medical Center president January 31, 2018. Patrick has been part of UMass Memorial Health Care for 14 years beginning with his role as president and chief executive officer at UMass Memorial – HealthAlliance Hospital in 2004. Reflecting on his tenure, Patrick said: “Serving as president of UMass Memorial Medical Center has been a blessing. I must admit it has been a very challenging responsibility, but many capable hands made the lifting much easier! It is all of the personal relationships with caregivers throughout the Medical Center I will reflect upon and cherish forever.” Jeff Smith, MD, JD, MMM, executive vice president and chief operating officer since 2015, will serve as interim president while a nationwide search is conducted. Read media coverage: Telegram & Gazette, Worcester Business Journal, Worcester Magazine and Boston Business Journal.

What’s Happening at Our Medical Center? Attend an Employee Forum!

Hear the latest Medical Center news and updates at employee forums this month at the following locations:

  • Tuesday, November 7: Noon to 1 pm, University Campus, Albert Sherman Auditorium
  • Tuesday, November 14: Noon to 1 pm, Barre Family Health Center, Barre Family Conference Room
  • Tuesday, November 21: Noon to 1 pm, Memorial Campus, Knowles Hall
  • Wednesday, November 22: 11:30 am to 12:30 pm, Tri River Family Health Center, Community Conference Room
  • Tuesday, November 28: 1 to 2 pm, Hahnemann Campus, Ann Nemitz Conference Room
  • Wednesday, November 29: Noon to 1 pm – Worcester Business Center, Ford and Tom McAn Conference Room

If you have questions, you can submit them in advance; email Medical Center President Patrick Muldoon will kick off the forums with introductory remarks. Topics will include leadership transition, Epic and MC 2020 updates, workplace violence, fiscal year 2017 results/scorecard, standards of respect and a question-and-answer session. A box lunch will be served. Download and post event flyer.

Learn about Improvements to Care Connection Call Center

As of November 14, the Care Connection Center will be implementing a new and improved telephone system. The Care Connection Center is staffed 24/7 by a team of experienced critical care and emergency medicine nurses who assist referring physicians to obtain specialty services found only at major tertiary care centers like our Medical Center. Changes include an auto attendant and department menu to help callers speak with the appropriate staff member right away. See the flyer for the list of department menu options. To speak to a member of the team, call 508-334-4111 or 888-334-4111.

Pediatric Patients Got Treated This Halloween

If you’re a pediatric patient and can’t go trick-or-treating because you’re in the hospital, Halloween comes to you at the Children’s Medical Center! No tricks, just treats for our pediatric ghosts and neonatal intensive care unit (NICU) goblins. To ensure sure our little friends didn’t miss out on the holiday festivities during their hospital stay, the Child Life team coordinated a fun-filled Halloween parade where dozens of staff members visited patient rooms to deliver treats. While at the NICU, babies were dressed for their first Halloween in adorable costumes donated by the March of Dimes and Project Sweet Peas.

Reminder: Employee Gift Order Deadline Is Friday, November 10!

By now, all UMass Memorial Health Care employees should have received a letter in the mail with instructions on how to order their UMass Memorial 2017 appreciation gift. If you haven’t placed your order yet for your employee gift, please do so before midnight Friday, November 10. No orders will be accepted after this deadline as the ordering website will become inactive. If you did not receive your employee gift letter or need help with your online order, email or call 508-752-4400 (8 am to 4:30 pm, Monday through Friday). Our contractors and volunteers will also receive an appreciation gift, distributed by their respective manager later this fall.

Dr. Broadhurst: Importance of Vaccination Compliance in Community

Dr. Broadhurst

A newly released report from the Worcester Public School’s Nursing Department shows that immunization compliance among Worcester’s schoolchildren is on the rise. In a recent interview with the Telegram & Gazette, Jay Broadhurst, MD, medical director, UMass Memorial Ronald McDonald Care Mobile, who partners closely with school nurses across the district, cited the importance of children receiving full immunizations, not only for their own protection, but to protect their potentially vulnerable family members. Dr. Broadhurst credited the continuity of care and education provided by school nurses, who see children more regularly than a primary care doctor would, for the positive results. Read article.

Trying to Lose Weight? Join HealthyWage Jackpot Challenge!

UMass Memorial Health Care is excited to announce the return of HealthyWage, this time bringing you the Jackpot Challenge! Prepare for 12 weeks of healthy competition where teams aim to achieve a six percent weight loss and win a share of the members. Don’t have a team? No problem! HealthyWage will match you up with one! Register online for only $20/month for three months (for a total of $60). All money pooled (less HealthyWage administrative fees) goes straight to the jackpot! Every team that hits the six percent weight-loss goal splits the jackpot! The more participants, the bigger the jackpot. The challenge starts November 6 and ends January 29. Register for the challenge. Questions? Contact HealthyWage at or 888-636-3832.

‘We Can’t Talk about That at Work;’ Join Author’s Book Discussion

Conversations about taboo topics happen at work every day. And, if they aren’t handled effectively, they can become polarizing and divisive impacting productivity, engagement, retention, teamwork and even employees’ sense of safety in the workplace. Join the discussion, coordinated by the Diversity and Inclusion Office, ‘How to Talk About Race, Religion, Politics and Other Polarizing Topics,’ led by Mary-Frances Winters, founder and president of The Winters Group, Thursday, November 9, noon to 1 pm, University Campus, Faculty Conference Room (S1-342). View flyer. Lunch is provided and served at 11:30 am. Learn more and register for the event.

Sign Up for Craft/Vendor Fair that Benefits Heart Walk

Do you make products to sell including crafts, jewelry or clothing? Or, are you a consultant for a vendor such as Tupperware or Lia Sophia? Crafters and vendors are invited to participate in the Third Annual Craft/Vendor Fair at 306 Belmont Street, Friday, December 1, 9 am to 4 pm. Space fee is $20; participants are asked to donate an item worth $20 for raffles. Download and complete the application due Friday, November 10, and send to Tom Callahan. Email or call 508-334-0263 with questions. Proceeds earned from the event through space fees, raffle and bake sale will benefit the 2017 Central MA Heart Walk. Stop by to start your holiday shopping!

Nurse Practitioner Council to Recognize Advanced Practice RNs

The Nurse Practitioner Council hosts its annual awards ceremony Thursday, November 9, 5:30 pm, Emergency Department Conference Room (Room LA-249), University Campus. Nurses and other clinicians are invited to attend the event to recognize advanced practice registered nurses (APRNs) being awarded for their exceptional work at the Medical Center, Medical School and community at large. During the event, two APRNs will be recognized, receiving the Paulette Seymour-Route Exemplar Award and APRN Clinical Practice Award. Questions? Email Donna Gladney.