Dr. Dickson Presents Inaugural State of the System Update

Dr. Dickson

In his inaugural State of the System quarterly update, UMass Memorial Health Care President and CEO Eric Dickson, MD, notes our Medical Center’s role as an essential hospital – one that provides a disproportionate amount of care to vulnerable populations while also providing essential services to a region. “No matter where you work in our system, we’re united by our mission to improve and protect the health of the diverse populations we serve and our True North aspiration – to be the best place to give care and the best place to get care,” he said. In the update, Dr. Dickson shares real-time information about topics such as quality improvement, employee engagement, the Standards of Respect program, patient flow and access, the challenging health care landscape and more. Read the update.

Medical Center Ties for Fifth for ‘Best Hospitals’ in State

Our Medical Center is proud to announce that it has tied for the fifth best hospital in the state, according to the U.S. News & World Report’s latest ranking of the best hospitals in America. The three-way tie includes Tufts Medical Center and Lahey Hospital and Medical Center. To be ranked, the Medical Center had to meet strict guidelines and pass an extensive review of objective measures such as risk-adjusted survival and readmission rates, volume, patient safety and quality of nursing. The Medical Center earned the distinction of high-performing in five procedures/conditions including aortic valve surgery, colon cancer surgery, heart failure, lung cancer surgery and heart bypass surgery, and is recognized as a regionally ranked hospital in Central and Western Massachusetts. Congratulations to all the care teams involved! Learn more from U.S. News and World Report and recent coverage in the Telegram & Gazette.

Flag Display on University Campus Raises Overdose Awareness

Coming together to raise awareness are, from left: Brittany Chapman, toxicology researcher; Richard Kenny CARC, addiction psychiatry; Jeffrey Lai, MD, emergency medicine; Stephanie Carreiro, MD, emergency medicine; Kavita Babu MD, medical toxicology; and Scott Pelletier, CADC, behavioral health. Not pictured are recovery coaches Teresa Phelan, CADC, and Rob Ryan.

Tomorrow is International Overdose Awareness Day, a global event held each year to raise awareness of overdose and reduce the stigma of a drug-related death. Stop by the University Campus quad today or tomorrow to see purple flags representing the 1,909 opioid-related overdose deaths in Massachusetts last year. In partnership with the Overdose Prevention Fund headed by Kavita Babu, MD, and with the support of families and friends touched by overdose, the Department of Psychiatry is putting the display up this morning; it will be available for viewing until tomorrow afternoon. For event information, contact Richard Kenny. Learn more about the opioid epidemic.

It’s Nomination Time for Our Innovators of the Year Award!

The 2018 Innovators of the Year Award nominations are now open! This award recognizes teams from across UMass Memorial Health Care for their innovative contributions to the organization through their successful idea systems. The deadline to submit a nomination for your team or anyone else’s team is Friday, September 28. Finalist teams will be announced in mid-October, and the winner(s) will be announced in mid-December. Submit your nomination. Questions? Contact Lora Dumas, Center for Innovation and Transformational Change, by email or at 774-441-6764.

Sign Up for Two-Day Nonviolent Crisis Intervention Training

This two-day nonviolent crisis intervention course offers a solid foundation of violence prevention and intervention approaches to enhance your ability to provide the best possible care – even during crisis situations. Strategies taught will provide you with a framework for decision making and problem solving to prevent, de-escalate and safely respond to disruptive or assaultive behavior. Join the next session offered September 19 and 20, 8:30 am to 4 pm, 367 Plantation Street. Register by email or through E-Learning 4U by September 13. Questions: Call 508-793-5606.

MC 2020 Highlighted in Medical Construction & Design Magazine

The newly completed atrium and grand stairway at the Memorial Campus (rendering courtesy of S/L/A/M)

Our Medical Center’s MC 2020 renovation and modernization project was recently featured in Medical Construction & Design magazine in an article entitled, “UMass Memorial Medical Center Modernization Project Reaches Milestone.” The article notes the successful completion of the atrium and grand stairway on the Memorial Campus, the completed and ongoing work to upgrade patient care units and team stations, the additions of simulation areas and conference rooms, and more. Read the article.

Need Retirement Planning Help? Schedule a Fidelity Session Today!

Looking for assistance with your retirement planning? Sign up now for a Fidelity Investments’ Retirement Planning Session. Planners are available to assist eligible participants in one-on-one sessions in person or by telephone during which they’ll get to know you and your financial goals. Visit the Fidelity website to make an appointment or call 800-642-7131. Building a financial plan for tomorrow starts with the little steps you can take today. Take advantage of this benefit and tap into the education, resources and support Fidelity Investments provides.