Patients Win Big With Our ‘Phenomenal’ Teamwork

President and CEO Eric Dickson, MD

In his most recent blog post, “Teamwork Makes the Dream Work – and Our Patients Win Big,” President and CEO Eric Dickson, MD, talks about the great teamwork and low hospital-acquired infection rates at our Medical Center. Noting that the Medical Center has some of the lowest hospital-acquired infection rates in the country, Dr. Dickson says, “To prevent hospital-acquired infections, everyone – from the people who deliver food, to the providers prescribing antibiotics, to the caregivers cleaning the room – must be relentless in following infection control practices designed to protect our patients. When we are, the results can be amazing. For example, the CCU and 3ICU on the Memorial Campus have gone close to 1,200 days without a central-line infection. That’s phenomenal!” Read the Everyday Innovators blog to learn about the multidisciplinary infection prevention initiatives that have led to our successes.

Dr. Hirsh Featured in Gun Buyback Story

Dr. Hirsh

Mike Hirsh, MD, chief, Division of Pediatric Surgery, was recently interviewed by The Huffington Post for his thoughts on the abundance of unwanted firearms in the United States and the difficulty in the disposing of them. An advocate for injury prevention and organizer of gun buybacks such as Good for Guns, Dr. Hirsh stands behind the programs that make it easy for gun owners to turn in weapons that may be improperly stored and pose a risk to the community at large. “What we’re trying to prevent are suicides, kid accidental shootings, and the rise of breaking and entering that we’ve seen, unfortunately, as a consequence of the opioid crisis,” explains Dr. Hirsh. Read the full article.

Recognition for Our Pediatrics and Psychiatry Teams

Pictured from left are Kamlyn Haynes, MD; award recipients Lee Ann Collins, RN, PCNS, and Carol Mikkelsen, RN; and William O’Brien, MSW.

Last month, Peter Forbes, commissioner of the Massachusetts Department of Youth Services (DYS), awarded the Central Region Provider Award to Carol Mikkelsen, RN, from our Department of Pediatrics and Lee Ann Collins, RN, PCNS, from the Department of Psychiatry. For more than a dozen years, Carol and Lee Ann have provided program leadership and direct clinical service for an integrated health care program for DYS youth who are in secure residential placement. This project has been a true partnership of DYS and our pediatrics and psychiatry departments. During the awards presentation, our Medical Center team was cited for its extraordinary contribution to meeting the health care needs of this population at a time in their lives when their access to traditional care delivery systems is difficult to obtain.

Innovation Celebration Tomorrow: Everyone Is Invited!

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Theresa Oliveri from critical care shared her green belt project at the last Innovation Celebration.

Please join us at the next Innovation Celebration on Friday, October 19, noon to to 1 pm, Hahnemann Campus lobby, to celebrate Medical Center initiatives, ideas and projects. All employees are invited to this recognition event. Stop by to celebrate UMass Memorial Health Care Lean black belts and green belts, and learn about capital planning projects, Standards of Respect, the CPR team and more! Refreshments will be served!

Keeping a Close Eye on Halloween Safety

When talking about Halloween safety, we tend to think about the importance of flashlights, staying with a group and wearing bright colors, but do you ever think about eye safety? You should, according to Shlomit Schaal, MD, PhD, chair of the Department of Ophthalmology. Dr. Schaal recently took to Facebook to enlighten our followers about the dangers novelty contacts, masks and sprays can pose to one’s eyes as we transform ourselves into ghouls and goblins! Watch her Facebook Live video to learn the best ways to keep your eyes protected this Halloween!

New myHealth Matters Challenges Are Your Tickets to Gold

Want to reach the 3,000-point myHealth Matters gold level before December 10 and be entered into the $100 Amazon gift card drawing? Benefits-eligible employees: Complete new challenges on the myHealth Matters portal to rack up all the points you need. To earn 25 points, complete the “What Is a Healthy Portion Size?” challenge to count calories by watching food portions or the “Prepare for Your Financial Future” challenge to start saving for retirement. To earn 10 points per week, avoid added sugar in the “Give Sugar the Boot” challenge or keep a journal of what you’re thankful for in the “Draft a Gratitude List” challenge.

Caregivers Show Appreciation for One Another

Billing and accounts receivable follow-up staff celebrated National Boss Day with a special breakfast. Staff wrote messages of appreciation for how their teams are managed.

On Tuesday, October 16 – National Boss Day – the hospital billing and accounts receivable follow-up staff treated their associate vice president, director, managers and supervisors to a special breakfast at 306 Belmont Street to show their appreciation of how their teams are managed. The breakfast fare was supplied by the staff members, who joined their bosses to enjoy the feast. Nearly 40 people attended. “This was a heartfelt appreciation from our staff,” said Pam Silva, management accounts receivable follow-up supervisor team 2, HMOs and MCOs. “Our employees are appreciated for their dedication and skills that they bring to this institution, and this did show us that we are appreciated as well. To earn respect is to give respect.”