Dr. Lauretti Co-authors Recommendations for Presurgical Guidelines 

Dr. Lauretti

Dr. Lauretti

An update to the Recommendations for the Presurgical Guidelines will soon be published in the medical journal Surgery for Obesity and Related Diseases (SOARD). Jennifer Lauretti, PhD, behavioral and cognitive psychology, co-authored the recommendation updates which address the importance of ongoing behavioral health monitoring and support after surgery, reflecting a shift in bariatric practice and philosophy between 2004 and today. Dr. Lauretti, who serves on the American Society for Metabolic and Bariatric Surgery Integrated Health Clinical Issues and Guidelines Committee, said, “These recommendations will support bariatric surgery patients as they work to reach and maintain their weight loss goals.”

Received a New Tax Form? Here’s What You Need to Know

All applicable large employers are required to send the new tax 1095-C form to employees eligible for health care benefits in 2015. The 1095-C informs employees what their employer reports to the Internal Revenue Service regarding their health care benefits and if the benefits met Affordable Care Act standards. No action is needed. The form is not required for filing income tax returns. Simply keep the form with your other tax documents. If you did not meet the eligibility requirements for health insurance benefits or were not enrolled in health coverage during 2015, you will not receive it. Questions: Visit the ACA website or call Benefits Contact Center at 508-334-8511.

Learn How Our Employees Spread Holiday Cheer to Youngest Patients

Mr. and Mrs. Claus are pictured (left photo) with newborns Brianna and Brendan Morales in the NICU and (right photo) one-month-old baby Frank in the Children's Medical Center. 

Mr. and Mrs. Claus are pictured (left photo) with newborns Brianna and Brendan Morales in the NICU and (right photo) one-month-old baby Frank in the Children’s Medical Center.

Santa, Mrs. Claus and elves visited our pediatric patients last week delivering holiday cheer, gifts and refreshments to families. Special thanks go out to our Santa, Robert Svensson, NP, hospital medicine, who teamed up with for the second year with Cheryl Killoran, RN, nurse education specialist, Neonatal Intensive Care Unit (NICU), also known as Mrs. Claus, and Child Life Program elves. The Santa team brought holiday spirit to our youngest patients who needed to spend the holidays in the hospital. Santa and Mrs. Claus visited 22 patients in both our pediatric unit and pediatric intensive care unit on the University Campus. They then traveled over to the NICU on Memorial Campus for family photos, cookies and hot chocolate.

Find Updated Medical Center Policies Now Posted on OurNet

Visit the OurNet policy page to view all Medical Center policies, the latest policy newsletter (December issue), FAQs, and policy and procedure templates. Have any policy updates? Email the policy administrator with necessary changes. The following policies have recently been updated and posted:

  • Policy 2080 – Adult Parenteral Nutrition – Inpatient
  • Policy 2211 – Emergency Use of Investigational Drugs
  • Policy 2510 – Insertion, Care and Maintenance of All Intravascular Catheters
  • Policy 2518 – Verification of Expiration Date for Selected Products
  • Policy 3001 – Managing UMass Memorial External Website

People Helping People: Learn about Employees’ Holiday Generosity

happy holidaysEach holiday season, our Medical Center employees contribute generously to community agencies and local families in need. Our employees’ selfless acts of giving align with our systemwide “True North” principles (Our Patients, Our People, Our Future and Our Discoveries). This is why it is so important that News & Views brings you the information about our journey to becoming the best place to give care, and the best place to get care. Today’s and last Monday’s News & Views issues note how our departments and teams truly do care about our patients, greater community and each other. Learn about this year’s acts of holiday benevolence:

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Department of Respiratory Care Helps Family after Tragedy

Family and team meet (from left): Ryan Shipe, MD; Ms. Ruffin’s sister, Jaime; mother, Carolyn; grandchild, Khilani; Rachel Carragher; Luanne Hills; Mike O’Brian; Jeff Gillis; Diane Putek; MaryLou Bousquet; Jessica Wood; Dolly Levasseur

Family and team meet (from left): Ryan Shipe, MD; Ms. Ruffin’s sister, Jaime; mother, Carolyn; grandchild, Khilani; Rachel Carragher; Luanne Hills; Mike O’Brian; Jeff Gillis; Diane Putek; MaryLou Bousquet; Jessica Wood; Dolly Levasseur

“Thank you, team, for your thoughtfulness and generosity,” said Medical Center President Patrick Muldoon, meeting Khilani.

“Thank you, team, for your thoughtfulness and generosity,” said Medical Center President Patrick Muldoon, meeting Khilani.

Residents of Central Massachusetts were shaken recently when they learned of a tragedy that struck a local family. On October 26, Christina Ruffin and her infant son, Noah, were killed in a horrific car accident on Route 20 in Charlton. Ms. Ruffin’s two sons were treated after the accident at the Medical Center by a team that included members of the Department of Respiratory Care. Affected deeply by the experience and the accident’s impact on the family, the respiratory care team bought gifts and contributed more than $1,000 and $600 in gift cards to support the family this holiday; the children’s grandmother and Ms. Ruffin’s sister traveled to meet the team and receive their gifts. “I am overwhelmed by the generosity of my staff,” said Rachel Carragher, BBA, RRT, clinical supervisor, respiratory care, who received this message from the grateful family: “You all are the true definition of heroes. My family and I can’t thank you enough for everything and your dedicated work.”

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The Department of Radiology Group Practice conducted a donation drive for the Worcester County Food Bank.

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The Geriatric Division donated hats and gloves to Elder Services of Worcester that will be provided to seniors who receive Meals on Wheels.

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The Anticoagulation Clinic collected items for our troops and helped support the Gastrointestinal Clinic efforts.

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Pictured from left: Danielle Garvey, coding auditor; Jennifer Havalotti, project coordinator; Rashedah Tatum, program director, BAMSI; Laila Begum, data analyst; and Jane Haddad, practice improvement facilitator

Pictured from left: Danielle Garvey, coding auditor; Jennifer Havalotti, project coordinator; Rashedah Tatum, program director, BAMSI; Laila Begum, data analyst; and Jane Haddad, practice improvement facilitator

This year, when presenting BAMSI its gift, the agency shared a collage of photos of the carnival event (pictured right).

When presenting BAMSI its gift, the agency shared a collage of photos of the carnival event.

The Office of Clinical Integration, located at 306 Belmont Street, carried on a tradition that was implemented last year, and held an internal raffle and raised $330 for BAMSI (Brockton Area Multi-Services Inc.). BAMSI, located in the office space next door at 350 Plantation Street, provides services to both adults and children who have a combination of physical and mental disabilities and/or illnesses. This particular location provides day service needs for adults. Last year, the team raised more than $300, and with this money the agency hosted a carnival-themed event for family and friends.

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The Department of Transplant on the University Campus participated in a collection for Friendly House Shelter in Worcester.

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The Managed Care Operations Department adopted a family through Big Brothers Big Sisters of Central Mass/Metrowest and purchased items on the family’s wish list.

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West Boylston Family Medicine organized a collection for Toys for Tots.

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Central Scheduling donatoin

Abby’s House collection for Thanksgiving

Employees from Central Scheduling, 855-UMASS-MD and the Information Systems team on 67 Millbrook Street organized a Thanksgiving collection for Abby’s House. The team collected about $800 and donations included a new microwave, gift cards and several bins of paper goods.

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The UMass Memorial Medical Group at Milford donated to the local food pantry.

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The Department of Obstetrics and Gynecology organized a mitten drive through its participation and sponsorship in the Night of Sharing dinner event at Mill Swan School to benefit Head Start students and families in Worcester.

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Emergency Medicine Administration faculty and staff have donated to the Worcester County Food Bank for the past few years. This year the team collected $2,700.

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coats4kids

Coats For Kids drive

The Department of Anesthesiology and Hospital Administration participated in the Coats For Kids drive sponsored by the Worcester Educational Development Foundation.

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This year, Nuclear Medicine employees decided to eliminate buying gifts for each other and instead made a group donation to the Worcester County Food Bank.

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Oncology and Research Pharmacy adopted a family through the Boys & Girls Club of Worcester. Team members pitched in and got everything on the wish list including clothes, toys, crafts, a small Christmas tree with ornaments, gift cards for groceries.

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south county donation

South County Pediatrics adopted three families.

South County Pediatrics in Webster adopted three families and completed each family’s holiday wish list with children’s toys, gifts, necessities and supermarket gift cards.

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For the past several years, the Critical Care Operations Committee has organized a Critical Care Community Holiday Giving Project that assists the most vulnerable in Central Massachusetts via the Worcester Community Action Council (WCAC) Fuel Assistance Program. This program targets assistance to households with the lowest incomes and highest average energy costs. During the 2014-2015 heating season, donations from the UMass Memorial Critical Care Community supported 19 different households in Central Massachusetts which federal fuel assistance benefit had been depleted.

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Robin Demasi, coordinator for the Hand and Physical Therapy Department holiday fundraiser, is pictured with gifts for the team’s adopted family.

Robin Demasi, coordinator for the Hand and Physical Therapy clinics holiday fundraiser, is pictured with gifts for the team’s adopted family.

The Physical Therapy and Hand Therapy clinics, Hahnemann Campus,  adopted a family of four with children ranging in age from 11 months to 13 years old. Working with Friendly House, the department fulfilled the family’s specific requests for special gifts, collecting about 50 gifts, as well as hundreds of dollars in gift cards.

 

Video Tells It All: Patients Get Second Chance

Elaine came to our Medical Center after receiving the devastating news that her liver and kidneys were failing. She had already been turned down by multiple transplant programs due to the severity of her illness. Adel Bozorgzadeh, MD, chief of the division of solid organ transplantation was confident that his team could give Elaine a second chance. Learn more about our transplant care.

Physicians: Don’t Miss Your Chance to Complete the Survey!

Physicians have until Wednesday, December 23, to complete the online survey. You can access the confidential survey through your email invitation from Press Ganey. Your time is valuable, which is why the survey will take only about 20 minutes to complete! This is not just another survey; it’s your best opportunity to tell us how we can better serve you. Be candid and offer suggestions to help ensure that we meet our health care system’s goal to be the best place to give care and the best place to get care.

Annual Ball Supports Transplant Patient Assistance Fund

winter ball 2015Community members turned out to celebrate and support our Medical Center and Medical School during the annual black tie Winter Ball gala December 4. The event raised $880,000, and more than $200,000 will directly benefit the Transplant Patient Assistance Fund (TPAF). TPAF, this year’s fund-a-need beneficiary, was created to provide short-term assistance to transplant recipients and donors who encounter financial hardships as a result of their illness or organ donation. More than 150 individuals have received assistance with utility payments, groceries, transportation and other expenses that can make it difficult to continue with essential pre- and post-operative care. Learn more about our transplant care.

Goal of Population Health: Keeping Patients Home and Healthy 

President and CEO Eric Dickson, MD

President and CEO Eric Dickson, MD

Increasingly, a hospital’s quality is judged on its ability to coordinate the care of complicated patients. Readmissions and multiple visits by the same patient for the same condition is neither good for our patients or health care system. See Telegram & Gazette story. The UMass Memorial Health Care population health initiative works to identify patients who use a large amount of health care and works with them to assure that the care is coordinated and that we do everything we can to keep them home and healthy. “UMass Memorial has always been and will always be the safety net for the region’s sickest patients. The challenge for our population health team is keeping people from ever needing it,” said Eric Dickson, MD, president and CEO, UMass Memorial Health Care.

Don’t Forget! Share How Your Team Helps Others during Holidays! 

sharing-giftsIs your team or department participating in a collection, fundraiser or other initiative to help support community agencies and families in need this holiday season? As in past years, News & Views will recognize this holiday generosity in our special editions dedicated to promoting such efforts in our December 21 and 23 issues. Email News & Views your short news item (photos are welcome!) describing your team’s efforts by Wednesday, December 16. Please note that items received after this date may not be included.