Come and Get Your ‘Just Desserts’ on Pie Day!

Members of the Medical Center and Medical School communities are invited to attend “Pie Day” celebrations being held throughout the month of December in appreciation for their hard work and dedicated service. Join members of the Diversity and Inclusion Office and our leadership teams at one of the locations below so they can thank you in person and serve up your “just desserts” with a tasty piece of pie. Come and celebrate the season and each other at this fun event!

  • Hahnemann Campus: Tuesday, December 4, 11:30 am to 1:30 pm, 2nd Floor Conference Room
  • South Street Shrewsbury Cafeteria: Monday, December 17, 11:30 am to 1:30 pm
  • University Campus
    • Medical School Lobby: Wednesday, December 19, 12 to 2 pm
    • Outside Clinical Pharmacy: Wednesday, December 19, 6 to 8 pm; and 11:30 pm to 1 am
  • Memorial Campus: Friday, December 21, 12 to 2 pm; 6 to 8 pm; and 11:30 pm to 1 am, Conference Room 1

Becoming Superheroes for Patients and Families

President and CEO Eric Dickson, MD

This week, President and CEO Eric Dickson, MD, emphasized the importance of investing in our caregivers’ professional growth and development in his Everyday Innovators blog. As an example, he suggested thinking about the 100 Lean black-belt-trained caregivers across the organization and in the community as a “problem-solving SWAT team: they’re smart, have laser-sharp skills, and are ready to jump into action at a moment’s notice.” Additional development initiatives include Physician Leadership Development, Strategic Leader Development and Quality Scholar programs. Noting that professional development of our workforce ensures that we have the skills and tools needed to continuously improve, Dr. Dickson said, “Development takes time and commitment, but it can also make us superheroes for the patients and families we serve.” Read the blog.

Recognize an Outstanding NP/APRN; Submit Your Nominations

The Nurse Practitioner Council seeks nominations for the annual advanced practice RN (APRN) awards. Submission deadline is Friday, October 13. The Clinical Practice Recognition Award honors an NP or APRN who demonstrates leadership and outstanding contributions in the clinical role. The Paulette Seymour-Route Exemplar Award recognizes an NP or APRN who excels in his/her field. Nominations for these awards should include a description of the nominee’s leadership, CV or resume, rationale for nomination, and a letter of support from an NP or other clinical provider. Download the Clinical Practice and Exemplar Leadership criteria documents for details. Submit nominations and questions to Donna Gladney, NP.

Patrick Muldoon Earns Senior Healthcare Executive of the Year Award

President Patrick Muldoon, center, receives the 2017 Senior Healthcare Executive of the Year Award.

Congratulations to Medical Center President Patrick Muldoon, FACHE, who recently earned the Senior Healthcare Executive of the Year Award from ACHE of Massachusetts, an independent chapter of the American College of Healthcare Executives. The award recognizes health care leaders for their leadership skills, commitment to developing others, and active participation in local and state hospital, health care and civic affairs. “Leading a safety net hospital can be challenging on so many levels. Our Medical Center is fortunate to have a leader like Patrick Muldoon who is caring, capable and committed to our patients and our caregivers,” said Eric Dickson, MD, president and CEO of UMass Memorial Health Care.

Dr. Schaal Named Fellow for Women in Medicine Program

Dr. Schaal

The Executive Leadership in Academic Medicine (ELAM) Program for Women at Drexel University College of Medicine in Philadelphia has named Shlomit Schaal, MD, PhD, chair of ophthalmology, a fellow in the class of 2017-2018. This intensive year-long program for women in medicine develops the professional and personal skills required to lead and manage in today’s complex health care environment, with a special focus on the unique challenges facing women in leadership positions. “As a new chair, I face many challenges,” said Dr. Schaal. She added, “I anticipate that by participating in ELAM, I will develop my leadership and my communications skills, and acquire management skills and administrative knowledge that will allow me to better serve.”

Join Dr. Felice at Discussion on Leadership from Women’s Perspective

Dr. Marianne Felice

Marianne Felice, MD, the inaugural recipient of the Massachusetts Medical Society’s Woman Physician Leadership Award, will present “A Dialogue: Thoughts about Leadership from a Woman’s Perspective,” Monday, June 12, noon to 1:30 pm, Lazare Research Building, Michelson Conference Room, University Campus. She will lead a facilitated discussion about what has and hasn’t changed, what research suggests and what can be done to help create the destination workplace of the future. Dr. Felice will share her experiences as the former interim chief executive officer of UMass Memorial Health Care and physician-in-chief of the Children’s Medical Center. Register today.

Dr. Dickson Explains the Genesis of Mr. Potato Head Exercise

Dr. Dickson

If you have taken White Belt training, chances are you’re familiar with the Mr. Potato Head exercise. As a reminder, it is a team exercise where each team is given a bag with Mr. Potato Head toys inside and a corresponding photo of how each is supposed to look. The team must put the toys together as pictured. The catch is there are only a few minutes to completely assemble several Mr. Potato Heads. Though it is easy to get caught up in the fun of the exercise, there is also a larger lesson to teach key principles of teamwork, leadership and process improvement. President and CEO Eric Dickson, MD, recently spoke with the Betsy Lehman Center on how he created the exercise. Read story.

Celebrating Holiday Season and Each Other over Pie!

pie-day-2016-collageOur holiday season provides us with an opportunity to recognize our Medical Center and Medical School communities’ collective achievements. What better way to give thanks than by sharing some pie among colleagues! Last month and this week, members of the Diversity and Inclusion Office and our leadership teams turned out to serve pie to more than 2,300 employees. Pictured are employees and leadership interacting on Pie Days held on our Hahnemann, Memorial and University campuses.

Congrats to Our Strategic Development Leader Graduates! 

Graduates, from left, are: Sudershan Singla, MD, Medical Center; Debra Grollman, Community Healthlink; Christine Vallee, Medical Center; Ellen Carlucci, Marlborough Hospital; Kim Hueras, Marlborough Hospital; Sue Mills, Medical Center; Roland Bercume, Medical Center.

Graduates, from left, are: Sudershan Singla, MD, Medical Center; Debra Grollman, Community Healthlink; Christine Vallee, Medical Center; Ellen Carlucci, Marlborough Hospital; Kim Hueras, Marlborough Hospital; Sue Mills, Medical Center; Roland Bercume, Medical Center.

Cohort 6 of the Strategic Leader Development Program (SLD) recently graduated! The SLD Program is designed to help experienced leaders from across UMass Memorial Health Care to further build strategic leadership and team-effectiveness skills. Each member of the cohort was nominated by their manager or another senior leader based on criteria that included past proven performance excellence and future leadership potential. The selection process for Cohort 7 will begin soon, so if you or someone you know might be a strong candidate let your manager know or email Sally Pennell in Organization and People Development.

Introducing Coach Dickson’s Idea System Tips: Leading the Huddle

Dr. Dickson

Dr. Dickson

News & Views introduces Idea System coaching tips from President and CEO Eric Dickson, MD. Have you noticed that your team’s Idea System relies on just one or two people to lead the huddle? Get more people involved by trying the Huddle Guide! Many Five-star Idea System teams use this step-by-step guide so all team members can take a turn leading the huddle. You can find a sample huddle guide on the Idea System website (Idea System Tools) or you can make your own! Have a question or need help with your Idea System? Submit a request and a Center for Innovation and Transformational Change coach or a Five-star Star Idea System team member will contact you!