Sign Up for a Lean Green Belt Learning Session

If you have completed Lean Yellow Belt training and are interested in pursuing your Green Belt, join one of our engaging learning sessions! Attending a Green Belt learning session will help you learn about the Green Belt process and determine next steps for A3 completion and development coaching. Bring an A3 you are working on or a problem statement about an opportunity to make process improvements in your department. Upcoming Green Belt learning sessions are November 15, January 10 and March 14. Visit E-Learning 4U for more information and to sign up! For training materials and templates; visit the Center for Innovation and Transformational Change on OurNet. Please email improvementeducation@umassmemorial.org if you have any questions.

Congratulations to the 2018 Lean Black Belt Graduates!

2018 Black Belts

Graduates of the 2018 lean black belt training program

Our health care system recently celebrated the work and accomplishments of the 26 caregivers who completed the 2018 lean black belt training program. Among the guests at the congratulatory event were black belt alumni, program facilitators and coaches, and President and CEO Eric Dickson, MD. See our list of 2018 black belt graduates and their improvement projects. Eighty-three caregivers at our organization have been black belt trained to date supporting continuous improvement in our organization. Congratulations to all! Learn more about lean training and the Center for Innovation and Transformational Change.

Join Our Innovation Celebration Friday on University Campus!

Ryan Burns, capital planning, reviews MC 2020 project updates at the February event.

Information services desktop team members, from left, Dan Calocci, Mike Fontaine, and Mike Bosselman, are on hand at that month’s Innovation Celebration to talk with employees.

Join us at the next Innovation Celebration Friday, March 16, University Campus, first floor hallway near the Prescription Center, noon to 1 pm, to celebrate Medical Center initiatives, ideas and projects. Drop by anytime during the hour-long event to learn about recent innovations and initiatives such as Standards of Respect, nursing newsletter and new DAISY award! Also celebrated will be Lean Green Belts, Resident Appreciation Week and MC 2020! Refreshments will be provided. At the last Innovation Celebration, IS Desktop, Innovators of the Year award winner, celebrated their Idea System. Learn more about their great accomplishments by watching this video.

Innovation Celebration: Join Event; Share Input to Win Gift Card

Cliona Archambeault, Center for Innovation and Transformational Change (CITC); Cara Strock, pathology; Elise Hebert, perioperative services (receiving her Green Belt); and Mary Page, CITC; gather for a group photo.

Kate Behan, clinical affiliations, seeks feedback from employees.

Monthly Innovation Celebrations are a time where caregivers come together to learn about and celebrate our initiatives, ideas and projects! The November 17 event on the Memorial Campus featured Kate Behan’s Green Belt project to increase employee participation rates for the United Way campaign. Kate sought feedback about why only 7 percent of employees donate to the annual campaign. Share your feedback on the topic and be entered into a drawing to win a $25 Dunkin Donuts gift card! Don’t miss the next Innovation Celebration Friday, December 15 in multiple locations across our health care system, noon to 1 pm; learn about the Innovators of the Year “Sweet 16” teams! Download flyer.

Come Celebrate Our Accomplishments at Innovation Celebration Friday

Left photo: Meet Mr. and Mrs. Epic at this month’s celebration; here they’re pictured with Robin Richardson, Catherine Thomas, Maritza Gonzalez and Rosa Rosario. Top right photo: Lori Pelletier, Center for Innovation and Transformational Change, presented Susan McCabe, Medical Group Administration, with her Lean Green Belt certificate at last month’s event. Bottom right photo: Learn about pet therapy and meet Jaden.

All employees are invited to the Innovation Celebration, a monthly recognition of Medical Center initiatives, caregiver ideas and projects, Friday, October 20, noon to 1 pm, Hahnemann Campus lobby. Stop by to celebrate our Epic implementation with ice cream served by Mr. and Mrs. Epic! Gretchen Gill, transformational analyst, will be there to answer your Epic-related questions. Our Innovators of the Year “Sweet 16” finalist teams will be featured, along with Lean Green Belts and wellness program initiatives. Meet pet therapy dog, Jaden, and learn about the health benefits of our pet therapy program. Learn more about our Innovation Celebration program.

Green Belts Pay It Forward to Share Their Knowledge

New white belts: Shrewsbury Family Medicine practice team members, left photo, from left, Diane Rosenblad, Evelyn Lindsay, Melanie Mercurio, Jane Blackwood, Carol Jouki, Carrie Himmer, Mary Feeley, Natalie Young, Jane Beliveau and Christie Richardson. Shrewsbury Primary Care members, right photo, from left, Dorothy Murzycki, Jeanne Smyth, Cheryl Pulaski, Charlene Reger, Amanda Wysote, Dr. Jerrianne Seger, Dr. Afroz Saquib and Carol Torteson.

Lean Green Belts throughout the Medical Center spend a portion of their time giving back by coaching and teaching others how to implement Lean and Idea Systems. Recently, Rajan Viswanathan, practice improvement facilitator, and Lori Covotta, practice manager, trained white belt sessions at Shrewsbury Family Medicine and Shrewsbury Primary Care. Green belts and black belts are encouraged to sign up to help train at a white belt session. Yellow belts planning to complete their green belt are also welcome to train! Learn more about Lean and Idea Systems.

Join Lean Green Belt workshops; Learn How to Improve Your A3!

If you have completed Lean Yellow Belt and are interested in pursuing your Green Belt, join one of our engaging workshops! Attending a Green Belt workshop will help you determine next steps for A3 completion and development coaching. Bring an A3 you are working on or a problem statement about an opportunity to make process improvements in your department. Visit E-Learning 4U for more information and to sign up to attend the next workshop Tuesday, August 15. For training materials and templates; visit the Center for Innovation and Transformational Change on OurNet.

Don’t Miss Innovation Celebration Wednesday on Hahnemann Campus!

Members of the Office of Clinical Integration, left photo, from left, Francis Wanjau, practice improvement facilitator, Rosca Bosompem, practice improvement facilitator, and Marie McGourty, career path intern, sign the 40K sign (pictured right) that celebrates our implemented ideas.

Join us at the Innovation Celebration Wednesday, July 19, noon to 1 pm, in the Hahnemann Campus lobby.

  • Innovation Celebration banner - springWe will be recognizing True North accomplishments. Featured at this month’s event will be Lean Green Belt and radiology projects.
  • Hahnemann Campus employees who work in the Hand Clinic, Sports Medicine Clinic and radiology will be attendance to share their experience participating in an eight-week weight loss challenge.
  • Stop by to autograph and take photos with our 40K sign celebrating the implementation of 40,000 ideas. Learn about our #cheersfor40kideas social media campaign. We have been sharing photos on the @umassmemorial Instagram account featuring caregivers, teams, idea boards and huddles that brought these ideas to life.

Green Belts Pay It Forward to Share Their Knowledge

Top photo, new Hahnemann Campus White Belt graduates leave training with ideas for their areas. Bottom photos, training attendees from Northborough Crossing proudly display their White Belt certificates.

Lean Green Belts throughout the Medical Center spend a portion of their time giving back by coaching and teaching others about process improvement. Recently, Rajan Viswanathan, practice improvement facilitator, and Lori Covotta, practice manager, trained White Belt sessions at Northborough Crossing and Hahnemann Campus. We encourage all Green Belts and Black Belts to sign up to help train at a White Belt session. Yellow Belts planning to complete their Green Belt are also welcome. Sign up for Lean training or email.

MC 2020 Improvements: What’s Behind the White Wall?

Framing underway, left, is an example of what’s behind the white wall, right.

Mysterious white walls are visible in various areas around the Memorial and University campuses, but they’re not there to keep you in the dark. They’re there to protect patients, visitors and staff from noise, dust and debris in areas where MC 2020 improvement-related demolition and construction are taking place. These particular STARC® walls are used instead of more traditional barriers with an eye toward the Lean principles of efficiency, effectiveness, cost savings and reducing on-site materials. The airtight, washable and reusable walls reduce airborne noise by 50 percent, and are easily installed, dismantled and relocated. So now you know that behind the white wall is progress toward creating a more modern and efficient space for patients and staff.