MC 2020 Highlighted in Medical Construction & Design Magazine

The newly completed atrium and grand stairway at the Memorial Campus (rendering courtesy of S/L/A/M)

Our Medical Center’s MC 2020 renovation and modernization project was recently featured in Medical Construction & Design magazine in an article entitled, “UMass Memorial Medical Center Modernization Project Reaches Milestone.” The article notes the successful completion of the atrium and grand stairway on the Memorial Campus, the completed and ongoing work to upgrade patient care units and team stations, the additions of simulation areas and conference rooms, and more. Read the article.

Memorial Campus Cafeteria Updates Hours; No Morning Closing

Beginning Monday, July 30, the Memorial Campus cafeteria will remain open from 10:30 to 11 am, Monday through Friday; during this time the cafeteria was previously closed to set up for lunch. Hot and cold beverages, as well as a variety of snack items, will be available . With this change, Memorial Campus cafeteria hours of operation will be:

  • Monday through Friday, 6:30 am to 9:30 pm
  • Weekends and Holidays, 6:30 am to 6:30 pm

Medical Center Community Celebrates at MC 2020 Dedication Event

On Tuesday, July 10, caregivers, leadership, artists and members of the community attended the MC 2020 dedication event celebrating our reinvestment in the Memorial Campus. The program included the grand stairway ribbon cutting, unveiling of the Cathy Jewell, RN, portrait and dedication of the Muldoon Total Joint Replacement Education Room. Special guests included Cathy Jewell, RN, former Medical Center chief nursing officer, and Patrick Muldoon, former Medical Center president. “These projects signify our reinvestment in the Memorial Campus, an integral part of our vision of becoming the best place to give care, and the best place to get care,” said Jeff Smith, MD, JD, MMM, Medical Center interim president. Click on the images, above, for additional details, and view more photos from Tuesday’s MC 2020 event via our Facebook gallery.

Valet Jeff Thibault Epitomizes Right Place, Time, Training

Jeff Thibault

Valet Jeff Thibault was at the right place at the right time on our Memorial Campus. When a patient informed him that a man was bleeding on a bench nearby, Jeff first called campus police and Worcester Emergency Medical Services. Then he grabbed gloves and paper towels and employed his emergency medical training to put pressure on the man’s wound until aid arrived. Kudos to Jeff, who was named the Valet Park of America Employee of the Month, and for demonstrating you don’t have to be a medical staff member to be a caregiver. Read story posted on Facebook.

Metal Detector Now in Place in ED on Memorial Campus

Left photo, the Securitas team oversees the metal detector screening; right photos, signage is provided in the visitor parking garage and entrance to the Memorial Campus ED.

In support of caregivers and patient safety, a metal detector is now operating in the Emergency Department (ED), Memorial Campus. Manned by Securitas, a local security company, the metal detector, which is located adjacent to the triage area, began screening for metal objects 6 am Monday, November 27. Patients and visitors to the ED are now greeted at multiple entry points in the parking garage, the valet, and the ED entrance with signs alerting them to the new screening process. The no weapons policy means visitors can either leave weapons in their car or have them stored safely during their stay. Two metal detectors will be in operation on the University Campus ED beginning December 11.

New Corridor and Chapel Updates Completed on Memorial Campus

East 1 corridor

Prayer and meditation space

As part of our ongoing MC 2020 initiative work, a new corridor and updates to the nondenominational chapel are now completed after nearly six months of construction on the Memorial Campus. The new 65-foot long pathway on East 1 extends the main corridor from the east to west buildings and showcases artwork from local artists adorn the cream-colored walls. Patients, visitors and employees will find easy access to the new prayer and meditation space just off the main corridor. The corridor now flows in a straight line, rather than the previous zigzag, making navigation simpler for patients, visitors and staff. Learn more about MC 2020 projects.

Time to Recognize Achievements at Innovation Celebration Friday

At last month’s event on Hahnemann Campus, pictured from left, Medical Center President Patrick Muldoon and Vice President of Marketing and Communications Judy Taylor Patel are pictured with pet therapy dog Jaden; Ana Mechlin and Alison Lemay, patient experience, shared patient experience updates and Konstantin Abramov presented a quality improvement project.

All employees are invited to our Innovation Celebration this Friday, November 17, noon to 1 pm, Memorial Campus, across from the cafeteria. Our monthly celebration recognizes Medical Center initiatives, caregiver ideas and process improvement projects. Gretchen Gill, transformational analyst, joins the event to answer Epic-related questions. Innovators of the Year “Sweet 16” finalist teams will be featured, along with Lean Green Belts and wellness program initiatives. Meet pet therapy dog Jaden and learn about the benefits of the pet therapy program. Learn more about our Innovation Celebrations.

Memorial Campus Nurses Celebrate Earning Infusion Certification

Registered nurses, from left, pose for a photo during a celebration event for passing the CRNI test: Kathleen Morin, Nicole Griffin, Ketacha Maragh and Seth Davis.

In the height of preparing for our Epic launch, Memorial Campus nurses Kathleen Morin, RN, Nicole Griffin, RN, Ketacha Maragh, RN, and Seth Davis, RN, passed the Certified Registered Nurse Infusion (CRNI) test. The test, which has a 62-percent pass rate, is offered twice a year and requires 1,600 clinical practice hours in infusion before registered nurses are eligible for testing. It was September 30, the day before Epic launched, that these four nurses passed the certification and will move forward to help educate the rest of their team and provide consult during complicated cases. Congratulations!

New Power Plant Is in the Works on Memorial Campus

The 22,000-pound generator, left, was shipped from Austria last month and its engine, right, is set on large concrete pad.

The building of a combined heat and power plant is currently underway and will enable the Memorial Campus to generate dual sources of power, electricity and steam, simultaneously. This new system means the hospital can continue to operate in the event of a natural disaster. “We’ve created our own microgrid. This new power plant allows us to supply our own energy in an efficient, sustainable and economical way,” said Gary Valcourt, assistant vice president, Capital Planning Department. The combined heat and power plant will be up and running by the end of February 2018.

Bring Your Crafts to the Table; Sign Up to Fair on Memorial Campus

Our employees are talented in ways. For our crafty caregivers, the Employee Bereavement Committee hosts its annual craft fair in the Memorial Campus front lobby, December 1, 8 am to 4 pm. Rent a table to sell your homemade crafts and the $25 rental fee goes toward the employee bereavement fund. To register for a table, or if you have questions, email Barbara O-Connor or call 508-334-6269. Download the registration form. See event flyer for more information.