DAISY Recipient Is a Caring, Compassionate Listener

Pictured from left to right are 6 East nurses and patient care assistants: Matilda Williams; Gifty Manu; Theresa Myers; Melanie Vega; Edna Ansona; Nana Bampoe. RN; Shalyn O’Neill, RN; Veronika Kisiel, RN; Sharon Shoar, RN; Carol McLaughlin, RN; Nisha Vats, RN; and Debra Boucher, RN. Photo on right: Nisha Vats, RN, and Paulette Seymour-Route, RN, interim chief nursing officer

Congratulations to Nisha Vats, RN, 6 East, who was presented with the DAISY Award in December. Nisha was nominated by the daughter of a patient for whom she cared, who said, “Nisha was caring, compassionate and a listener. She acknowledged our concerns and set out to find answers. She was a patient advocate between my mother and her physicians.” The DAISY award rewards and celebrates the extraordinary clinical skill and compassionate care nurses provide every day. Nominate a nurse today.

DAISY Award Recipient There ‘During the Hardest Times’

Pictured from left: Christine Buckley, RN, associate chief nursing officer; Linda Roche, RN, clinical coordinator; Cheri Nystedt, RN; Wanda McNiff, RN; Cheryl Killoran, RN, nurse educator; Michelle Tivnan, RN; Nancy Beaudoin, RN; Paula Pigeon, RN; Martine Wright, RN; Sherry Rano, RN; Ellen Rushlow, RN; Kacie McGinnis, RN; and Donna Mann, RN, nurse manager.  Right photo: Paulette Seymour-Route, RN, interim chief nursing officer, left, and Nancy Beaudoin, RN

Congratulations to Nancy Beaudoin, RN, Neonatal Intensive Care Unit (NICU), who was presented with the DAISY Award at a special celebration held earlier this week. Nancy was nominated by the family of a newborn she cared for over the course of several weeks in the NICU. While attending the DAISY celebration, the family shared their story and thanked Nancy and all the NICU caregivers for the care their baby received. “Nancy was so caring, treating our daughter as one of her own and always bringing smiles to our faces even during the hardest times,” they said. “She reminded us to be hopeful and patient with our little one. Nancy and all the nurses gave us the chance we needed to become a family.” The DAISY award rewards and celebrates the extraordinary clinical skill and compassionate care nurses provide every day. Nominate a nurse today.

Congrats to Susanne Frisch, RN; Named October Daisy Awardee

Pictured from left, front row, are members of the West 3 team: Melina McCarthy, RN, Patty Dresley, RN, and Kaitlyn Letourneau, RN; back row, Brandi Cormier, RN, Anna Elliott, RN, Kathryn Burstall, RN, Judy Best, RN, Suzanne Frisch, RN, Christine Campaniello, RN, and Holly Hevy, RN.

Congratulations to Suzanne Frisch, RN, (pictured back row, center) who was recently presented with the October 2018 DAISY Award at a special event on West 3. Suzanne was nominated by her colleague Melina McCarthy, RN, (pictured front row, left) who shared, “Suzanne is one of the most dedicated nurses I have had the pleasure of working with!” She also noted Suzanne’s excellence in educating patients and teaching them new skills, as well as her compassionate bedside manner. “She cares for each of her patients as if he or she were her family member,” Melina said. “She is also a mentor and a role model for her peers.” The DAISY award is designed to reward and celebrate the extraordinary clinical skill and compassionate care nurses provide every day. Nominate a nurse today.

Grateful Family Recognizes Nurse for August DAISY Award

Chief Nursing Officer Lisa Colombo, DMP, MHA, RN, and August DAISY Award recipient Michael Haskett, RN.

Congratulations to our August DAISY Award recipient Michael Raskett, RN, Surgical Intensive Care Unit, Memorial Campus! Mike was nominated by the family of one of his patients. In the nomination, they relayed their appreciation for his compassion and experience during a very difficult time for them. “Mike is an integral part of an exceptional health care team who stands out and is deserving of the DAISY Award,” they wrote. “We are so grateful for the outstanding care he provided, his kindness and support.” The DAISY award is designed to reward and celebrate the extraordinary clinical skill and compassionate care nurses everywhere provide every day. Nominate a nurse today.


Family Nominates PICU Nurse; Earns DAISY Award


Ally Harris, RN, receives DAISY award.

Congratulations to Ally Harris, RN, a caregiver on our pediatric intensive care unit, who was recently presented with the DAISY Award for Extraordinary Nurses. Ally was nominated by the family of one of her young patients, who described her as “gentle,” “attentive,” and always available to answer their questions. This international award program was established by the DAISY (Diseases Attacking the Immune System) Foundation that was created by a family in gratitude for the care and compassion they experienced from nurses during their son’s illness. The award is designed to reward and celebrate the extraordinary clinical skill and compassionate care nurses everywhere provide every day. Nominate a nurse today.

Congratulations to the RN to BSN Program’s Graduating Class!

Pictured at the nursing pinning ceremony, from left, are Sandra Anderson, Victoria Bagby, Suzanne Bailey, Heather Stidsen, Ann Baird, Mara Reynolds, John Fleming and Elizabeth Cumming. Missing from photo are Tammy Kahale and Kenneth Njoroge.

Congratulations to the 10 Medical Center nurses who recently completed the RN to BSN collaborative program of Worcester State University and our Medical Center. Theirs was the fourth Medical Center cohort to graduate from the three-year, part-time evening program through which participants earn their bachelor of science degrees in nursing. The graduates’ pinning ceremony was held May 17 at Worcester State University. Graduation was held at the DCU Center May 19.

DAISY Award Celebrates Clinical Skill and Human Compassion

Erin Tivnan, RN, center, celebrates her award with her colleagues, Nancy Simon, RN, nurse manager, left, and Lisa Colombo, DNP, RN, chief nursing officer, right.

Congratulations to Erin Tivnan, RN, clinical nurse in the intensive care unit and recipient of the inaugural DAISY Award at our Medical Center. The DAISY Award celebrates nurses who demonstrate remarkable clinical skill and human compassion. Erin joined our Medical Center in 2014 in the new graduate nurse program and is recognized for her kindness and compassion by patients, families and peers alike. She was nominated for the DAISY Award by the family of a patient for whom she cared at the end of life. The family said, “Erin was so caring and compassionate toward us. She reminded us how strong we are. We will never forget her kindness and support during this difficult time. She has made a big difference in our lives.”

Nurses Week: More Than 2,500 Reasons to Celebrate!

It’s Nurses Week, and we’d like to send a sincere “Thank You” to the more than 2,500 Medical Center nurses who teach, heal, advocate and care for our patients every day. We know how special our nurses are, but don’t just take our word for it. The following is a sampling of what our patients had to say:

  • “Thank you to Nikole who made it her mission to see me while I was down about my newborn being rushed to the NICU [Neonatal Intensive Care Unit]. She helped me through a hard time with her kind words and support. [And] Laura who works in the NICU who took very good care of my first born, who was born at 29 weeks, and my last born who was sick at delivery. UMass Memorial rocks [as do] all the amazing nurses in the maternity ward.”
  •  “As a registered nurse, I was amazed at my entire experience. [It’s] five-star and [I’m] letting others know about it.”
  •  “All the great nurses in Endo at Memorial Campus [are] #1 top of the line!”

Share your own stories. Simply comment on this blog story or click on the Facebook Nurses Week post (see below). Remember, there are a variety of celebratory events planned all week. Come show your support for our nurses and have fun at the same time!

Nurses Week Starts Monday; Caregiver Month Events Coming

  • We’re counting down to our week-long celebration of Nurses Week! A series of events designed to recognize and thank all our talented nurses will take place next week, May 7 through 11. See what’s happening and when – from ice cream treats and educational opportunities to award presentations and fun ways to support a good cause – in last week’s News & Views feature or the Nurses Week schedule of events flyer.
  • Did you know that May is Caregiver Month at the Medical Center? We are celebrating this observance for the second year. Stay tuned for more details and “Fun Fridays” coming soon!

NICU Nurses Are Medical Center Olympic Champions

Our Neonatal Intensive Care Unit (NICU) nurses went for the gold while completing Olympic-themed annual skills training organized and taught by the NICU Education Council. The games kicked off with the Star Spangled Banner and running with the Olympic torch. Skills related to pressure injury, chest tubes, endotracheal tube securement, induced hypothermia, amplitude integrated electroencephalography, code cart review and Epic were covered. Events included darts, mini-marshmallow pressure injury packing, a matching game, throwing ice cubes in a bucket, a potato race and scavenger hunt. The final event was a NICU evacuation equipment relay race. About 130 nurses participated in the training.