The Hub: Our New Intranet Is Coming!

Next month, we launch The Hub, our new fully integrated intranet that allows our caregivers to connect across the health care system. The Hub is the result of many months of work by a large and diverse team, with valuable input from every area of our organization. Packed with helpful tools and timely content, The Hub is designed to help you communicate and work more efficiently. And because your home page is personalized based on your location and responsibilities, The Hub puts the most relevant links, tools and information right at your fingertips. When the site launches in February, caregivers will have fun exploring The Hub through the Hub Hunt, a weekly scavenger hunt with prizes including, gift cards, Railers hockey tickets, Hanover Theater tickets, ski lift tickets, an Echo dot, and a variety of UMass Memorial branded items – and more!

Countdown to Our New Intranet, The Hub

The Hub, our powerful new intranet platform, will go live across the health care system in February. Packed with loads of engaging and time-saving features, The Hub is designed to help every employee collaborate and work more efficiently. And because your home page is personalized based on your location and responsibilities, The Hub will help streamline communications – delivering the most relevant content and tools, reducing email, and encouraging your feedback and comments. And you’ll have fun while exploring The Hub by participating in The Hub Hunt, a weekly scavenger hunt. Answer the question of the week and automatically be entered into a drawing for dozens of prizes including Railers hockey, Hanover Theater and ski lift tickets, as well as a variety of UMass Memorial branded items. Winners will be chosen randomly and announced in the News on The Hub.

Check Out Updated Policies Now Posted on OurNet

Visit the OurNet policy page to view all Medical Center policies, as well as the latest policy newsletter, FAQs, and policy and procedure templates. System policies are also found on OurNet. Email the policy administrator with necessary policy changes. The following policies have recently been updated and posted:

  • Policy 1000: Medical Center Policy Development System
  • Policy 1420: Thinning of the Active Inpatient Paper Medical Record (Retired)
  • Policy 2080: Adult Parenteral Nutrition-Inpatient
  • Policy 2112: Latex Allergy
  • Policy 2215: Handoff Communication
  • Policy 2216: Leaving Against Medical Advice and Elopement: Patient
  • Policy 2244: Heart and Vascular Adult Step-down Unit Admission Criteria
  • Policy 2247: Credentialing Process for Non-Radiologist Physician Users of Fluoroscopy
  • Policy 4022: Tuition Assistance
  • Policy 5009: Hand Hygiene
  • Policy 5027: Outbreak Investigation
  • Policy 6005: Hazard Surveillance/Environmental Quality Improvement (HS/EQI) Rounds
  • SYSTEM Policy: Patient Identification, Enterprise Master Patient Index, Incorrect Patient, and Name, Gender and Date of Birth Changes
  • SYSTEM Policy: Pre-Authorization for Expenditure of Funds

Find Updated Medical Center Policies Posted on OurNet

Visit the OurNet policy page to view all Medical Center policies, as well as the latest policy newsletter, FAQs, and policy and procedure templates. Email the policy administrator with necessary changes. The following policies have recently been updated and posted:

  • Policy 1063: Discharge Planning
  • Policy 1080: Event/Occurrence (Incident) Reporting
  • Policy 1130: Financial Assistance and Credit and Collection
  • Policy 1404: Completion and Submission of Time Records
  • Policy 1422: Medical Record Scanning and Destruction
  • Policy 2529: Inpatient Admission Orders and Certified Nurse Midwives (NEW)
  • Policy 4017: Employee Assistance Program (EAP)
  • Policy 4081: Volunteers
  • Policy 5004: Environmental Sampling

Find Updated Medical Center Policies Now Posted on OurNet

Visit the OurNet policy page to view all Medical Center policies, as well as the latest policy newsletter, FAQs, and policy and procedure templates. Email the policy administrator with necessary changes. The following policies have recently been updated and posted:

  • Policy 1096: Patient Complaints/Grievances
  • Policy 1405: Federal and State Withholding Forms
  • Policy 1406: Supplemental Taxation
  • Policy 1421: Breach of Confidential Information – Reporting, Investigation and Notification of Incidents Requiring Regulatory Reporting
  • Policy 2018: Patient Identification (for Select Interventions)
  • Policy 2030: Medication Administration
  • Policy 2037: Model of Delivering Critical Care by Attending Intensivists
  • Policy 2513: Inhaled Antibiotics Not Manufactured in Aerosolized Dosage Forms
  • Policy 2522: Medical Futility and End-of-Life Care
  • Policy 2528: Clinical Research Protocols (New)
  • Policy 4079: Human Resources Employee Personnel Records and Reference Requests
  • Policy 5030: Creutzfeldt-Jakob Disease (CJD) and other Prion Diseases
  • Policy 6001: Hearing Conservation Program

Check out Recently Updated Medical Center Policies Posted on OurNet

Visit the OurNet policy page to view all Medical Center policies, as well as the latest policy newsletter, FAQs, and policy and procedure templates. Email the policy administrator with necessary changes. The following policies have recently been updated and posted:

  • Policy 1005: Communication with Patients Preferring to Receive Health Information in a Language other than English (Interpreter or Auxiliary Services)
  • Policy 1126: Pharmaceutical Representatives
  • Policy 1128: Authorization to Disclose Protected Health Information
  • Policy 1132: Data Use Agreement
  • Policy 2205: Self Administration of Medications
  • Policy 2225: Intraoperative Autotransfusion
  • System Policy: Formulary Management
  • System Policy: UMass Memorial Health Care Downtime Procedure Policy

Find Updated Medical Center Policies Now Posted on OurNet

Visit the OurNet policy page to view all Medical Center policies, as well as the latest policy newsletter, FAQs, and policy and procedure templates. Email the policy administrator with necessary changes. The following policies have recently been updated and posted:

  • Policy 1353 – Purchasing
  • Policy 1416 – Compliance with Ambulance Transport Certification for Medicare
  • Policy 1426 – Device Credit Adjustment
  • Policy 2048 – Physician Assistant Supervision
  • Policy 4042 – Performance Review and Competency Assessment

Reminder to Owners to Review Policies; See Updates on OurNet

We are currently in our Joint Commission survey window and all policies should be checked to ensure that policy matches practice. Visit the OurNet policy page to view all Medical Center policies, as well as the latest policy newsletter, FAQs, and policy and procedure templates. Email the policy administrator with necessary changes. The following policies have recently been updated and posted:

  • Policy 1124: Solicitation, the Solicitation of Funding, Access and the Distribution of Material
  • Policy 1310: Monitoring Expenditures
  • Policy 1311: Abandoned Property Reporting (Outstanding Checks, Patient Belongings and Credit Balances)
  • Policy 1352: Discounts and Warranties
  • Policy 2045: Nurse Practitioner Supervision
  • Policy 2230: Medication Storage, Handling, Security and Disposition
  • Policy 2248: Rapid Response Program
  • Policy 2080: Adult Parenteral Nutrition-Inpatient
  • Policy 2523: Scribe Policy
  • Policy 3000: Information Security Management
  • Policy 4060: Licensure, Registration and Certification Compliance
  • Policy 5024: Reprocessing of Specialized Reusable Equipment
  • Policy 6027: Code Pink Plan (Child/Infant Abductions)

Policy Owners Reminded Updates Due; Revised Policies on OurNet

Remember: We are currently in our Joint Commission survey window and all policies should be checked to ensure that policy matches practice. Visit the OurNet policy page to view all Medical Center policies, as well as the latest newsletter, FAQs, and policy and procedure templates. Email the policy administrator with necessary changes. The following policies have recently been updated and posted:

  • Policy 1042: Limitation of Treatment Directives
  • Policy 1143: Vendor Relationships
  • Policy 1358: New Medical Products and Devices
  • Policy 2007: Ventilator Adjustments
  • Policy 4055: Workers’ Compensation
  • Policy 4071: Establishing Pay Grade Levels
  • Policy 5010: Cleaning and Disinfection of Computer Equipment in Patient Care Areas
  • Policy 6011: Compressed Gas Handling

Policy Owners Reminded Updates Due; Revised Policies on OurNet

Remember: We are currently in our Joint Commission survey window and all policies should be checked to ensure that policy matches practice. Visit the OurNet policy page to view all Medical Center policies, as well as the latest policy newsletter, FAQs, and policy and procedure templates. Email with necessary changes. The following policies have recently been updated and posted:

  • Policy 1008: Medical Staff On-Call
  • Policy 1015: Publicity, Patient Information and Contact with the News Media
  • Policy 1017: Community Benefit Activities: Coordinating, Implementing and Reporting Requirements to the Internal Revenue Service and the Massachusetts Attorney General’s Office
  • Policy 1124: Solicitation, the Solicitation of Funding, Access and the Distribution of Material
  • Policy 1425: Acceptable Use of Electronic Resources
  • Policy 1417: Referral for Tutoring Services
  • Policy 1433: Pricing Request for Proposed Services
  • Policy 2015: Code White
  • Policy 2022: Physical Exam Accompaniment (Chaperone)
  • Policy 2034: Resident Supervision
  • Policy 2070: Blood Product Administration
  • Policy 2110: Health and Orientation Clearance for all Nursing and Allied Health Students and Instructors
  • Policy 2201: Medications and Medication Devices Obtained from Sources Other than the Hospital
  • Policy 2520: Transfer of Children from Neonatal Intensive Care Unit (NICU) to UMass Children’s Medical Center Inpatient Facilities (5East and 5ICU)
  • Policy 4033: Donation of Accrued Paid Time Off
  • Policy 5003: Isolation Program-Standard and Transmission-Based Precautions
  • Policy 5033: Covered Providers in Relation to Bloodborne Pathogen Infection
  • Policy 6003: Fire and Life Safety
  • Policy 6013: Interior Furnishings and Finishes Requirements
  • Policy 6021: Furnishings and Non-Medical Equipment
  • Policy 6023: Pre-Construction Risk Assessment
  • Policy 6602: Interim Life Safety Measures