Learn Skills to Manage Crucial Conversations
January 15, 2019 Leave a comment
Crucial Conversations is a two-day course that provides you with skills and tools to help discuss and resolve issues when the stakes are high, when there is disagreement and/or when emotions are running strong. Join the next session on Thursday, February 14 (day 1), and Friday, February 15 (day 2), 8 am to 4:30 pm, University Campus. Speak with your manager about attending, then register by email or through E-Learning 4U. Questions: Call 508-793-5626.
The Pathway to College program gives caregivers with a high school diploma or general education diploma (GED) the opportunity to earn up to nine college credits that can be applied to a variety of undergraduate degree programs including business, allied health, nursing and psychology. Classes are held on-site at the Medical Center, where participants receive individualized support, guidance and academic advising. There are minimal upfront expenses, and up to 80 percent of program costs may be covered through tuition assistance. The next session begins January 15 and will run Tuesdays from 5:30 to 8:30 pm. Deadline to register: Friday, December 21. To learn more, visit the 
Medical Terminology is a non-credit course designed to prepare you to pronounce, recall and apply medical terminology in the workplace and to improve your overall medical communication skills. The next session begins September 20, 4:30 to 7:30 pm, and runs for 10 consecutive Thursdays at the Medical Center on the University Campus. Space is limited. Self-register through 
The Pathway to College program gives caregivers with a high school diploma or General Education Diploma (GED) the opportunity to earn up to nine college credits that can be applied to a variety of undergraduate degree programs including business, allied health, nursing and psychology. Classes will be held on-site at our Medical Center, where participants will receive individualized support, guidance and academic advising. There are minimal upfront expenses, and up to 80 percent of program costs may be covered by tuition benefits. The first session begins this fall, and the deadline to register is August 15. To learn more, visit the 
Crucial Conversations is a two-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stake, emotional or risky topics – at all levels of the organization. By learning how to speak and be heard – and encouraging others to do the same – you’ll begin to surface the best ideas, make the highest-quality decisions, and act on your decisions with unity and commitment. Join the next two-day session offered August 1 and 2 from 8 am to 4:30 pm on the University Campus. Register by 
As many as 90 percent of women may find themselves solely responsible for their finances, according to the United States Department of Labor. That’s why it’s vital for all women to engage in managing their financial health. To get the conversation started, UMass Memorial Health Care and Fidelity Investments invite you to a special workshop titled “Organize, Plan and Own Your Future” at the Beechwood Hotel June 7 at 5:30 pm. To register, 
Join us for the next step in crucial accountability training. Our one-day Crucial Accountability Companion course builds on the skills learned in the Crucial Conversations course and introduces a powerful set of new skills to resolve your most challenging accountability issues. These additional skills will equip you with the necessary tools for holding anyone accountable (regardless of position or personality), diagnosing underlying causes of misaligned or bad behavior, and motivating without using power. The next session is Tuesday, April 3, 8 am to 4:30 pm, University Campus. Self-register through 
