Learn Skills to Manage Crucial Conversations

Crucial Conversations is a two-day course that provides you with skills and tools to help discuss and resolve issues when the stakes are high, when there is disagreement and/or when emotions are running strong. Join the next session on Thursday, February 14 (day 1), and Friday, February 15 (day 2), 8 am to 4:30 pm, University Campus. Speak with your manager about attending, then register by email or through E-Learning 4U. Questions: Call 508-793-5626.

Last Chance to Register for Pathway to College Program!

The Pathway to College program gives caregivers with a high school diploma or general education diploma (GED) the opportunity to earn up to nine college credits that can be applied to a variety of undergraduate degree programs including business, allied health, nursing and psychology. Classes are held on-site at the Medical Center, where participants receive individualized support, guidance and academic advising. There are minimal upfront expenses, and up to 80 percent of program costs may be covered through tuition assistance. The next session begins January 15 and will run Tuesdays from 5:30 to 8:30 pm. Deadline to register: Friday, December 21. To learn more, visit the Pathway to College MyHR page, email the organization and people development team, or view the flyer.

Register for Medical Terminology Course; Improve Your Skill Set

Medical Terminology is a non-credit course designed to prepare you to pronounce, recall and apply medical terminology in the workplace and to improve your overall medical communication skills. The next session begins September 20, 4:30 to 7:30 pm, and runs for 10 consecutive Thursdays at the Medical Center on the University Campus. Space is limited. Self-register through E Learning 4U or via email. Questions? Call 508-334-4462.

Earn College Credits On-Site Through Pathway to College Program

The Pathway to College program gives caregivers with a high school diploma or General Education Diploma (GED) the opportunity to earn up to nine college credits that can be applied to a variety of undergraduate degree programs including business, allied health, nursing and psychology. Classes will be held on-site at our Medical Center, where participants will receive individualized support, guidance and academic advising. There are minimal upfront expenses, and up to 80 percent of program costs may be covered by tuition benefits. The first session begins this fall, and the deadline to register is August 15. To learn more, visit the Pathway to College MyHR page, email the organization and people development team or drop by to speak with the team at the information tables:

  • Worcester Business Center: August 7, 9 to 11 am, Willow Conference Room
  • Memorial Campus: August 10, 11 am to 1 pm, outside the cafeteria
  • Hahnemann Campus: August 13, 11 am to 1 pm, lobby
  • University Campus: August 15, 11:30 am to 1:30 pm, lobby next to the pharmacy

Sign up for Crucial Conversations Course; Advance Your Skill Set

Crucial Conversations is a two-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stake, emotional or risky topics – at all levels of the organization. By learning how to speak and be heard – and encouraging others to do the same – you’ll begin to surface the best ideas, make the highest-quality decisions, and act on your decisions with unity and commitment. Join the next two-day session offered August 1 and 2 from 8 am to 4:30 pm on the University Campus. Register by email or through E-Learning 4U by Wednesday, July 25. Questions: Call 508-793-5606.

Attend a Financial Health Workshop for Women

As many as 90 percent of women may find themselves solely responsible for their finances, according to the United States Department of Labor. That’s why it’s vital for all women to engage in managing their financial health. To get the conversation started, UMass Memorial Health Care and Fidelity Investments invite you to a special workshop titled “Organize, Plan and Own Your Future” at the Beechwood Hotel June 7 at 5:30 pm. To register, visit the Fidelity website and select “Attending a special event,” or call 800-642-7131.

Ride into Wellness with the Our Spring Caregiver Bike Ride

Bike Ride 2017

Cyclists line up at a previous UMass Memorial Health Care Caregiver and Family Member Bike Ride.

Join your fellow caregivers and President and CEO Eric Dickson, MD, Saturday, May 19 in the UMass Memorial Health Care Caregiver and Family Member Bike Ride. The riders will depart from HealthAlliance-Clinton Hospital – Clinton Campus to embark on a 5-, 9-, 19-, or 31-mile ride through some of the most scenic bike trails in Massachusetts. Register online by Friday, May 18 to receive a UMass Memorial cycling jersey or shorts. Registration is also open at the event. Benefits-eligible employees: To earn wellness points, sign yourself in at the event, then visit the myHealth Matters website and log points under the “Caregiver Bike Ride” challenge.

Reminder: If you join the Central MA Heart Walk this Saturday, May 12, remember to stop by the UMass Memorial tent to claim your 250 myHealth Matters points!

Resolve Workplace Accountability Issues; Sign Up for Training

Join us for the next step in crucial accountability training. Our one-day Crucial Accountability Companion course builds on the skills learned in the Crucial Conversations course and introduces a powerful set of new skills to resolve your most challenging accountability issues. These additional skills will equip you with the necessary tools for holding anyone accountable (regardless of position or personality), diagnosing underlying causes of misaligned or bad behavior, and motivating without using power. The next session is Tuesday, April 3, 8 am to 4:30 pm, University Campus. Self-register through E-Learning 4U. Questions: Email or call 508-793-5626. Prior completion of Crucial Conversations is required.

Sign up for Medical Terminology Class and Enhance Your Skills

Medical Terminology is a course designed to prepare you to pronounce, recall and apply medical terminology in the workplace and to improve your overall medical communication skills. This is a noncredit course. The next session begins March 1, 4:30 to 7:30 pm, for 10 consecutive Thursdays at the Medical Center, University Campus. Space is limited, so speak with your manager today about signing up. To register, visit E Learning 4U or email us at mydevelopment@umassmemorial.org. Supervisor or manager authorization is required. Questions: Call 508-334-4462.

New Year, New Opportunities; Invest in Your Professional Development

As part of your New Year’s resolutions, are you looking to further your professional development? If so, take advantage of free online-only training courses offered through Lynda.com and sponsored by human resources. Visit Lynda.com to review all available online courses, ranging from Microsoft Office programs to management, software development, design, web, marketing and communications, and more for beginner to advanced learners. If interested, talk to your manager about fitting this training into your work schedule. To sign up and/or if you have questions, email Erjona Mehillaj, copying your manager, or call 508-334-4462. The deadline to register is Friday, January 19. Once registered, access to training is unlimited to a three-month period. Depending on demand, there may be a waitlist for the next registration opportunity in March.